{"id":3914,"date":"2026-07-31T16:06:46","date_gmt":"2026-07-31T14:06:46","guid":{"rendered":"https:\/\/horizonshop.nl\/?page_id=3914"},"modified":"2026-07-31T16:21:32","modified_gmt":"2026-07-31T14:21:32","slug":"retour-en-terugbetalingsbeleid","status":"publish","type":"page","link":"https:\/\/horizonshop.nl\/en\/retour-en-terugbetalingsbeleid\/","title":{"rendered":"Retour- en Terugbetalingsbeleid"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"3914\" class=\"elementor elementor-3914\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5132b95 e-con e-atomic-element e-flexbox-base e-14f55e1\" data-id=\"5132b95\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"5132b95\">\n    <div class=\"elementor-element elementor-element-1f8aac9 e-con e-atomic-element e-div-block-base e-1f8aac9-293ebb2\" data-id=\"1f8aac9\" data-element_type=\"e-div-block\" data-e-type=\"e-div-block\" data-interaction-id=\"1f8aac9\">\n    \n<\/div>\n\n<\/div>\n<div class=\"elementor-element elementor-element-2fa04f0 e-con e-atomic-element e-flexbox-base e-5f699cb\" data-id=\"2fa04f0\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"2fa04f0\">\n    \t\t\t<p class=\"e-7ff5d52-3753079 e-paragraph-base\" data-interaction-id=\"7ff5d52\"><strong id=\"e-ms916ey5-e6dnd8o\">Retour- en Terugbetalingsbeleid<\/strong><br>Overzicht<br>Bij Horizon kun je je bestelling binnen 14 dagen na ontvangst retourneren.<br>Omdat onze Blind Date Books zorgvuldig worden samengesteld en verpakt, kunnen artikelen uitsluitend worden geretourneerd wanneer de originele meegeleverde onderdelen nog aanwezig zijn.<br>Om een retour aan te vragen, vragen wij je contact met ons op te nemen via info@horizonshop.nl onder vermelding van je bestelnummer.<br><br>Voorwaarden voor retourneren<br>Om in aanmerking te komen voor een retourzending moet het artikel:<br>Binnen 14 dagen na ontvangst worden aangemeld voor retour.<br>Zich in de originele verpakking bevinden.<br>Compleet zijn, inclusief alle meegeleverde items zoals linten, kaartjes en andere extra's.<br>Onbeschadigd zijn.<br><br>Retourzendingen kunnen niet worden geaccepteerd wanneer:<br>Onderdelen ontbreken.<br>Het artikel beschadigd is door gebruik.<br>De retouraanvraag later dan 14 dagen na ontvangst wordt ingediend.<br><br>Terugbetalingen<br>Zodra wij je retourzending hebben ontvangen en gecontroleerd, ontvang je een e-mail ter bevestiging.<br>Wanneer de retourzending voldoet aan de bovenstaande voorwaarden, wordt het aankoopbedrag teruggestort via de oorspronkelijke betaalmethode. De verwerking van een terugbetaling kan enkele werkdagen duren.<br><br>Nog geen terugbetaling ontvangen?<br>Heb je na verwerking nog geen terugbetaling ontvangen?<br>Controleer je bankrekening, er kan een verwerkingstijd op zitten.<br>Heb je daarna nog steeds geen terugbetaling ontvangen? Neem dan contact met ons op via info@horizonshop.nl.<br><br>Beschadigde of verkeerde bestelling<br>Heb je een beschadigd artikel ontvangen of is er iets mis met je bestelling? Neem dan zo snel mogelijk contact met ons op via info@horizonshop.nl. We zoeken graag samen naar een passende oplossing.<br><br>Retourkosten<br>De kosten voor het retourneren van een bestelling zijn voor rekening van de klant, tenzij het artikel beschadigd of verkeerd geleverd is door Horizon.<br><br>Contact<br>Heb je vragen over retourneren of terugbetalingen? Neem gerust contact met ons op via info@horizonshop.nl.<\/p>\n\t\t\n<\/div>\n\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Retour- en TerugbetalingsbeleidOverzichtBij Horizon kun je je bestelling binnen 14 dagen na ontvangst retourneren.Omdat onze Blind Date Books zorgvuldig worden samengesteld en verpakt, kunnen artikelen uitsluitend worden geretourneerd wanneer de originele meegeleverde onderdelen nog aanwezig zijn.Om een retour aan te vragen, vragen wij je contact met ons op te nemen via info@horizonshop.nl onder vermelding van [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-3914","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/horizonshop.nl\/en\/wp-json\/wp\/v2\/pages\/3914","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/horizonshop.nl\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/horizonshop.nl\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/horizonshop.nl\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/horizonshop.nl\/en\/wp-json\/wp\/v2\/comments?post=3914"}],"version-history":[{"count":10,"href":"https:\/\/horizonshop.nl\/en\/wp-json\/wp\/v2\/pages\/3914\/revisions"}],"predecessor-version":[{"id":3925,"href":"https:\/\/horizonshop.nl\/en\/wp-json\/wp\/v2\/pages\/3914\/revisions\/3925"}],"wp:attachment":[{"href":"https:\/\/horizonshop.nl\/en\/wp-json\/wp\/v2\/media?parent=3914"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}